Your villa, looked after while you’re away.
Jamie and Katie clean, hold keys, run airport transfers and turn rentals around between guests - so your property is ready whether you land tomorrow or in three months.
We reply in English or SpanishSix ways we look after your property
Built around what owners actually need when they’re not in the country - not a generic cleaning list.
Residential Cleaning
Regular weekly or fortnightly cleans for lived-in homes, and holiday homes kept fresh between your visits.
Holiday homesMove-In / Move-Out Cleaning
Rental changeovers between guests: beds made, bathrooms reset, kitchen checked, ready for the next arrival.
RentalsDeep Cleaning
Top to bottom before the season opens or after it closes - ovens, grout, shutters, terraces and pool furniture.
SeasonalAirport Transfer
Pick-ups and drop-offs at Murcia (RMU) and Alicante (ALC) airports, for you, your family or your guests.
You & guestsKey Holding
A trusted local holder for your spare keys - guest handovers, letting in contractors, checks after a storm.
Absent ownersLaundry Service
Bed linen and towels collected, washed, pressed and back on the beds before your next guests land.
ChangeoversPick the level of care your property needs.
Three ways to work with us, depending on how often you’re here and whether you let the property. Every package can be adjusted.
Away Care
For owners who visit a few times a year and want the house safe and ready.
- Key holding
- Regular check visits with photos
- Windows aired, taps run, post collected
- Checks after storms and power cuts
- Pre-arrival clean before you land
- Airport pick-up on request
Rental Care
For holiday lets that need fast, reliable turnarounds between guests.
- Changeover clean after every stay
- Linen and towel laundry
- Guest check-in and key handover
- Photo report after each changeover
- Welcome basics restocked
- Small fixes on the spot
Full Care
Everything in Away and Rental Care, for owners who want one team for it all.
- All of Away + Rental Care
- Deep clean at season open and close
- Airport transfers for you and guests
- Contractor access on your instruction
- Priority response
- Monthly summary on WhatsApp
Guests out at ten. New guests in by five.
This is what a rental turnaround can look like with us - step by step, with a message to you at every stage that matters.
The checklist we work to, every time.
No guessing what you’re paying for. This is what a standard clean covers - room by room.
Kitchen
- Worktops, hob and splashback degreased
- Sink and taps descaled
- Microwave inside and out
- Cupboard fronts and handles
- Fridge wiped, out-of-date food cleared
- Floor vacuumed and mopped
Bathrooms
- Toilet, shower and bath disinfected
- Glass and mirrors streak-free
- Taps and tiles descaled
- Fresh towels set out
- Toiletries and paper restocked
- Floor mopped
Bedrooms
- Beds made with fresh linen
- Surfaces and bedside tables dusted
- Wardrobes checked and tidied
- Floors vacuumed, under beds
- Shutters opened and aired
- Bins emptied
Living & terrace
- Sofas vacuumed, cushions plumped
- Surfaces, shelves and TV dusted
- Terrace swept, furniture wiped
- Pool area tidied
- Doors, switches and handles wiped
- Floors vacuumed and mopped
Your keys, handled like our own.
Handing over the keys to your home is a big step. Your keys stay with us, and are only ever used with your go-ahead.
Kept securely
Your keys stay in our care between visits, and go back to you whenever you ask.
Two people, no one else
Only Jamie or Katie hold or use your keys. No strangers coming and going.
Every visit reported
A WhatsApp message with photos after each visit, so you see what we see.
Access on your say-so
We let guests or contractors in only once you’ve confirmed it in writing.
How it works
- 01Hand-over
We meet you at the property (or your agent or neighbour) and note every key, fob and remote we receive.
- 02Kept securely
Your keys stay safely with us between visits - never left lying around with third parties.
- 03Used on request
We only use them for jobs you’ve agreed - and tell you each time we do.
Included with key holding
- A written list of every key we hold
- Check visit after storms or power cuts
- Access only on your written go-ahead
- Keys returned whenever you ask
Based at Santa Rosalía, covering the Mar Menor side of Murcia.
- Santa Rosalía Lake & Life ResortHome base
- Torre-PachecoAll services
- Roldán & BalsicasAll services
- Los AlcázaresAll services
- Mar Menor golf resortsAll services
- Murcia (RMU) & Alicante (ALC) airportsTransfers
Not sure you’re in range? Send us your location on WhatsApp.
Three steps, and you can stop worrying about the house.
Most owners can be set up within a week - even if they’re not in Spain when they first get in touch.
Send us a WhatsApp
Tell us where the property is, what you need and roughly when. We reply in English or Spanish, usually the same day.
Day 1We visit the property
We walk the villa with you - or by video call if you’re abroad - note access, alarms and quirks, and agree a plan and price.
Within a few daysFirst visit, first report
We collect the keys and do the first clean or check. You get photos on WhatsApp the same day.
Within a weekQuestions owners ask us.
Can’t see yours? Send it on WhatsApp - we usually answer the same day.
Ask a questionYes. Prices are in euros and you can pay by bank transfer, including from a UK or any SEPA account. We’ll confirm the details with your quote.
Your keys stay with Jamie or Katie and nobody else. We only use them for jobs you’ve agreed, tell you every time we do, and return them whenever you ask.
We’re English, so that’s the easy part - and we speak Spanish for dealing with neighbours, community administrators and local trades on your behalf.
Message us on WhatsApp. Within our area we’ll get to the property as soon as we can, check what’s happened, send you photos and sort it or call the right trade.
No. If the keys are with a neighbour, agent or lockbox, we can do the walk-through with you on a video call.
Yes. Share your check-in and check-out dates (or a calendar link) and we’ll plan changeovers, laundry and transfers around them.
No. One clean, one airport run or one dripping tap - no job too small or too big.
Message us from wherever you are.
WhatsApp is quickest - we reply in English or Spanish, usually the same day. Calling from the UK? Use Jamie’s UK number.