1. Introduction
These Terms & Conditions apply to your use of this website and to services provided by Macdonald Cleaning & Handyman Services (“we”, “us”). By using the website or booking a service, you agree to these terms.
2. Use of the website
The content of this website is for general information only. It does not constitute a binding offer, and services, packages and descriptions may change without notice. You agree not to misuse the website or attempt to interfere with its operation.
3. Bookings and quotes
A booking is confirmed only once we have agreed the scope, date and price with you in writing (including by WhatsApp or email). Quotes are based on the information you provide and may be adjusted if the work turns out to be different from what was described. Any specific terms agreed in writing for a service take priority over these general terms.
4. Your responsibilities
You agree to give us accurate information, safe access to the property, and to tell us in advance about anything that may affect the work, such as fragile or valuable items, known defects, alarms or pets. You are responsible for securing valuables and for maintaining adequate insurance for your property and its contents.
5. Key holding and property access
Where we hold keys or access a property on your behalf, we do so only as you have authorised. You are responsible for informing us of any change to who may access the property and for confirming any third-party access in writing.
6. Third-party links and services
This website may link to third-party services such as WhatsApp. We are not responsible for their content, availability or practices.
7. Intellectual property
All content on this website, including text, graphics and logos, belongs to us or our licensors and may not be copied or used without permission.
8. Disclaimer
The website and its content are provided “as is”. While we try to keep information accurate and up to date, we make no warranties about its completeness, accuracy or availability.
9. Risk Disclaimer
While we aim to offer accurate and dependable services, cleaning, property care and repair work inherently involve certain risks. Macdonald Cleaning & Handyman Services is not liable for losses or damages resulting from pre-existing wear, defects or hidden conditions in the property (such as structural, plumbing, electrical or damp issues), the age or condition of surfaces, fittings and appliances, products or materials supplied by third parties, flight delays, traffic, weather or utility failures, or the actions of guests, contractors or other third parties. Clients are encouraged to perform their own due diligence, including keeping adequate home insurance and checking any permits, licences or community approvals their property or rental activity may require.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss, including loss of income, bookings or profit. Our total liability in connection with any service is limited to the amount you paid for that specific service. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.
11. Governing law
These terms are governed by Spanish law. Any dispute will be subject to the courts that have jurisdiction under applicable law, without prejudice to any mandatory consumer rights you may have.
12. Changes to these terms
We may update these terms from time to time. The updated version will be posted on this page.
13. Contact
Questions about these terms? Write to us at info@macdonaldservices.com.